How to Build an Ecommerce Website and Take Orders on WhatsApp?

WhatsApp integration into your ecommerce website is an important aspect to increase sales. Having lots of WhatsApp ecommerce website builders available in the market, what should you focus on? Here’s a step-by-step guide for you to look at before building your ecommerce website that gives you orders directly on your WhatsApp. Below are the top 7 features that you should look for while building an ecommerce website/store. Once you have understood the above features, look out for an ecommerce website builder that can help you build a website in minutes.

How to set up a WhatsApp ecommerce website/store?

Create an account First things first. You have to create an account via your whatsapp number or social sign in ( via Google/Facebook). This step is pretty simple and you can do it in 30 seconds.

Set up store & Add products (add video link)

This is the most important step while creating a store or website for your ecommerce business. Once you are logged in, you need to set up your store. You can provide your store photo and store name for the set up. Store photo should be your logo or main photo of your website. Similarly, store name is your business or brand name. After your store set up is done, you can start uploading your product photos which will reflect in your ecommerce store. Keep in mind that these product photos should be clear, simple, and in focus. While adding a product photo, you can add product name, price, discount etc.

Get Store link and share it on social media

Now it’s time to do marketing. Once you finish uploading product images, you will get your store link from the platform itself. Check out this video tutorial for more information. You need to share this website link on your social media i.e. Facebook, WhatsApp Groups, Instagram to get orders on your WhatsApp.

Why use the WhatsApp ecommerce website?

Lower Cost of Acquiring Customers

You know very well that acquiring a customer via WhatsApp as a marketing channel has a pretty huge ROI. The message open rate on WhatsApp is pretty high, so getting an order and feedback from customers is super easy. Your website can have a Click to Chat feature, wherein a customer can simply click on an easily discoverable link on your website and immediately start chatting with your team. After that, you can start sending product photos and persuade customers to purchase your product, ultimately making the whole process of acquiring customers become easy and delightful.

Quick and Personalised Support

Believe it or not, WhatsApp is the best channel to solve customer queries faster. Be it customer queries, getting orders, getting product feedback or sharing product discounts, WhatsApp offers the highest level of customer support. Considering variables such as the user’s name or city of residence, you can personalise conversations instantly. WhatsApp eCommerce stores can welcome their customers by name in their own language.

Speed up the sales process

WhatsApp saves you additional time and expenses in having conversations with customers, thereby increasing your business profitability. It also provides rich-media features like documents, images, videos. This will delight the customer while making the purchase.

Conclusion

Building an ecommerce design website is one of the easiest ways to build a new brand, sell products and make money online. However, not all businesses are created equal. Some ecommerce sites are better than others, and some are even designed to fail. If you want your ecommerce site to succeed, you need to start by finding the right ecommerce solution for your business. It’s important to understand your business and what your ecommerce needs are before selecting a platform. Platform like Linckup has everything you need to build an ecommerce store and requires no technical knowledge. Hence it's highly preferable. It’s important to remember that ecommerce isn’t something you can do quickly or easily. Building an ecommerce brand takes time, effort and a lot of trial and error.